Opening the order
Purchase orders are opened when the sale agreement is sent with the request. Including that agreement at the start gives processing the information it needs and helps avoid delay.
Your real estate agent or lender may send the order. You can also contact client care directly. Once a processor is assigned, use the processing desk for questions about the file.
Fees and documents
If you are comparing title and settlement charges before you commit, request a quote or a pre-closing disclosure. Documents for an open file are exchanged through Qualia, the secure portal ITG uses with agents, lenders, and clients.
Nothing on this page tells you whether to buy, which policy to select, or how a figure on your disclosure should be read. Ask the office about your transaction.